Coral Club operates a direct supply model exclusively through the official website https://it.coral.club/?language=it — without a wholesale purchase or resale system. Our distributors (independent partners) do not engage in commercial procurement or resale of products; they act solely as consultants, providing information, sharing personal experiences, and promoting the brand and products as part of their professional activities (e.g., in offices, salons, at events, etc.).

Coral Club strictly prohibits the resale of products via marketplaces, third-party stores, or without the company's consent. Such actions contradict the principles of direct sales and may result in:

• Suspension of partner status;
• Cancellation of bonuses;
• Restriction of system access.

However, we understand that in the course of demonstration activities, a distributor may need to have more products on hand than would normally be intended for personal consumption (for example, a seminar, presentation of a specific product, a distributor-run product-based challenge, etc.).

Each such case — the purpose of the wholesale purchase, type, and quantity of the required products — is discussed individually and directly with the distributor. If part of the products remains unused afterwards, Coral Club offers an extended voluntary return guarantee of up to 12 months, exclusively for distributors (independent partners), subject to the following conditions:

Return conditions:

• The product has not been used and retains its commercial appearance;
• Packaging, factory seals, labeling, and completeness are intact;
• Recommended use-by date has not expired;
• The product was purchased for demonstration or informational purposes, not for resale;
• The return is initiated by an official Coral Club partner registered in Germany, with confirmation of the purpose of purchase.

Restrictions and legal basis:

In accordance with Article 59 of the Italian Consumer Code (Legislative Decree 206/2005), the following items are not eligible for return if they have been opened or used, including:

• Dietary supplements, vitamins, hygiene products, and cosmetics after opening;
• Products with broken seals or damaged packaging.

Coral Club reserves the right to refuse a return if signs of use, improper storage conditions, or resale are detected.

If you are a Coral Club business partner placing orders for professional purposes, we recommend clarifying the return conditions in advance and coordinating large deliveries with your regional support service.

If you have any questions about this policy or return procedures, please contact us via email at support.it@coral-club.com or WhatsApp at +39 333 423 6501. Our support team will be happy to assist and help resolve any situation.