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Return of Marketing Materials or Fee for Status Change “Customer/Distributor”

In accordance with the Italian Consumer Code (Legislative Decree 206/2005), in particular Articles 52–59 and 56, and taking into account the specifics of direct and distance sales, Coral Club applies the provisions outlined below.

 

Marketing Materials

All Coral Club marketing materials are provided exclusively in digital format and free of charge via the distributor’s personal account.

Therefore, due to their intangible nature and lack of commercial value, such materials are not subject to return or reimbursement. This is in accordance with Article 59, point (o) of the Italian Consumer Code (Legislative Decree 206/2005), which excludes the right of withdrawal in cases where digital content not supplied on a tangible medium has been made available, provided that its performance began with the consumer’s prior consent.

 

Organizational Fee (30 conventional units)

When upgrading from consumer to distributor status, an organizational fee of 30 conventional units is charged.

This fee is not a payment for goods or services within a B2C transaction but represents payment for administrative processing and access to the Coral Club partner functionality.

In accordance with the principles of fair practice and direct sales standards, a distributor has the right to terminate their partnership with Coral Club at any time.

In this case, upon the distributor’s request, the amount of 30 conventional units will be refunded in the form of bonus points to the Coral Wallet account in the personal account within 14 calendar days of notification from the Club Member. This complies with the company’s internal policy and the principle of equivalent compensation.

 

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